Brochures and catalogs
italian translation
These principles are summarized briefly from a thorough treatment of this subject in chapter 10 of a book
that I consider the best practical manual ever published on marketing communication: The New How to
Advertise by Kenneth Roman and Jane Maas (St. Martin's Press, 1992)
Some brochures are clearly more effective than others, attracting more attention, inviting readers, and increasing
sales. Others are a waste of time and production money.
Certain principles in the creation of brochures are similar to those for print ads. Many, however, are unique to sales
pieces and can contribute greatly to the effectiveness of the message.
Advertising and sales pieces should march to the same drummer. The visuals, words, and personality of the brochure
should remind readers of the advertisements.
Study the competition - and discover where you have an edge. Understand your target audience.
Better brochures
- Put your selling message on the cover. The cover of a brochure works like the headline of a print
advertisement. State your position, or promise a benefit to the reader.
- Be single-minded. Most brochures fail because they try to show everything, so they end up with dozens of
postage-stamp-size photos and lengthy copy that speaks to many different audiences. Try this discipline. If you had
to use only one picture in the entire piece, which would it be?
- Always caption photographs. Captions are read almost twice as often as body copy, yet no more than one out
of five brochures bothers to caption photos. Captions that give the reader lots of pithy information work harder than
short bland ones.
- Avoid clichés. Visual clichés abound in brochures. The smiling chef appears in every hotel
brochure; the smiling bikini-clad temptress in every travel piece. If you are likely to see a visual in your
competition's brochure, don't use it.
- Load it with facts. The most frequent criticism of brochures is that they "don't give enough
facts." Tell consumers what is included, the price, the hours. Graphic devices such as bullets and grids can
highlight information.
- Give your product a firs-class ticket. Don't stint on quality. In many cases, the brochure is your
product. If your budget is limited, consider doing a smaller mailer or an elegant black-and-white piece instead of
four colors.
- Ask for the order. What action do you want the reader to take? Write, telephone, send a check - every
brochure should contain a clear call to action.
Catalogs
There are thousands of catalogs in print, featuring everything from boomerangs and cookie cutters to men's and women's
clothing. Shopping by mail [in the United States] has increased dramatically as people's leisure time has
decreased. Another significant development [in the US] is the consumer's willingness to buy more high-priced
items through catalogs.
These principles for more effective catalogs apply whether you are selling nasturtium bulbs or fishing tackle.
- The cover is your showcase. If you put a product on the cover, it will sell three times better than if it
were placed on an inside page. The cover also sets the personality for the catalog.
- Make it easy for customers to order. Organize your layout so readers can pair descriptions with photos. A
well planned order form helps; make sure it's clear and easy to fill in.
- Pack the copy with facts, not fantasy. The trick, say professional catalog writers, is
to anticipate the consumer's questions and answer them in the copy. The more you tell,
the more you sell, especially when the product is an expensive one or involves the customer's well-being.
- Location shooting adds excitement. Photographic sessions outside a studio add a note of visual excitement
and let you take advantage of natural light. Location shoots can be as simple as the park across the street or as
complex as a trip around the world. Use of locations is more effective when it is relevant to the product.
Another tip for photography
For extra impact and a fresh, bold look, blow up details. Use a part to suggest the whole.
A few of these principles are specific to printed catalogs
and brochures; but many work also in online selling.